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Front of House Coordinator, Becky Fletcher, tells us about working at the gallery and the importance of our front of house team in this week’s blog.

What is your role at the gallery?

As Front of House Coordinator I am responsible for overseeing all aspects of front of house operations. The role is diverse but predominantly involves recruiting and managing our team of staff and volunteers, and overseeing the daily running of the gallery. Tasks include: managing membership, enquiries, sales, events, and ensuring visitors have an enjoyable visit.

What excites you the most about working at the gallery?

I love working with the staff, volunteers and public. We have a truly fantastic team of volunteers and staff, with a wide range of backgrounds, students to teachers, academics to filmmakers and scientists to artists! They each provide a unique insight into the art on display and I have learnt a lot from them.

Do you have a favourite painting in the Jerwood Collection?

This regularly changes depending on my mood. Gillian Ayes: Paintings from the 50s was my favourite exhibition, as it was fantastically vibrant and changed the way I view abstract art. Within the Jerwood Collection I love the texture, colours, and the intriguing dynamic between the two figures in Robert Colquhoun’s painting, Two Irish People.

Can you describe a typical working day?

I come in early to open up the galleries and set up for opening. I then make sure all staff and volunteers are on site and happy before opening to the public. When we are open to the public, my role is to ensure that the gallery runs smoothly and each visitor’s experience is positive.

What aspect of working front of house is the most rewarding?

I love being a part of a process that supports people to engage with art, especially children as they give a fantastic insight in to art works and don’t hold back!

How important is the role of a volunteer Gallery Steward?

The roles of volunteer Gallery Stewards are considered to be one of the most important within the organisation as they are the face of the gallery. They support our visitors to engage with the works and are also Jerwood Gallery ambassadors.

Tell us a bit about the volunteer recruitment process.

We ask everyone interested in volunteering to complete an application form which they can either download online or pick up from the welcome desk. Once this has been completed and returned to me, I arrange an informal meeting to discuss volunteering opportunities in more detail.

Where can you find out more about how to become a volunteer gallery steward?

Take a look at the volunteer page of our website, or come to the gallery and talk to the staff and volunteers to find out more!

Robert Colquhoun’s, Two Irish People, is currently on display in room 4.